Safety Guidelines
Last updated: 17 September 2026
These guidelines help customers and mobile barbers prepare for a safe home appointment.
Before the visit
Book and pay only through Primer Home Barber. Check the barber profile and booking details. Provide the correct address, relevant access information and any mobility or health information that is necessary for the service.
During the visit
A responsible adult should be present for children. Keep pets safely away from the working area. Provide good lighting, a stable chair and a clear area around the customer.
Professional conduct
Customers and barbers must treat each other respectfully. Harassment, discrimination, threats, sexual conduct, intoxication or violence are not permitted. A barber may end the appointment if it is unsafe to continue.
Tools and hygiene
Barbers are expected to use suitable professional tools and follow appropriate cleaning and hygiene practices. Customers should tell the barber about allergies, skin conditions or sensitivities relevant to products used.
Emergencies and concerns
For immediate danger call 999. For non-emergency concerns, leave the location when safe and contact Primer Home Barber support. Preserve booking details, messages and photographs that may help us review the incident.
Keep communication protected
Do not move a platform booking or payment to WhatsApp, cash or another external channel. Keeping the booking in the platform protects the payment record and allows support to investigate problems.
Contact
primerhomebarber@gmail.com