Privacy Policy
Last updated: 17 September 2026
Primer Home Barber is the data controller for personal information collected through this platform.
Information we collect
We collect account details, names, contact information, booking addresses, postcodes, booking history, service preferences, messages and payment references. Barber applicants may also provide experience, portfolio media, identity documents and evidence of their right to work in the United Kingdom. Stripe processes card information directly.
Why we use information
We use personal information to create accounts, search service coverage, arrange and manage bookings, process and reconcile payments, prevent fraud, provide support, review barber applications, meet legal obligations and improve the service.
Legal bases
Depending on the activity, we rely on performance of a contract, steps requested before entering a contract, compliance with legal obligations, our legitimate interests in operating and protecting the platform, and consent for optional advertising or analytics technologies. Consent can be withdrawn at any time.
Who receives information
Information is shared only where necessary with the selected barber, authorised managers, Stripe for payments, Base44 for platform hosting and storage, communications providers used for service notifications, professional advisers and public authorities where required by law. Customer addresses and contact details are not displayed publicly.
Barber verification documents
Identity and right-to-work documents are restricted to authorised management review and are not published on barber profiles. Applicants should upload only documents requested by the application form.
How long we keep information
Booking and transaction records may be retained for up to six years where needed for accounting, disputes and legal obligations. Unsuccessful barber applications and verification documents are normally deleted within six months of the final decision unless a longer period is required by law or an active dispute. Marketing consent records are retained until withdrawal or for up to 24 months after the last interaction.
Cookies and advertising
Essential storage is used to operate the site. Google advertising or analytics storage remains denied unless the visitor accepts optional cookies. Visitors can change their choice using Cookie settings in the footer.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction, objection or portability of your personal information, or withdraw consent. You may also complain to the UK Information Commissioner’s Office.
Security and international processing
We use role-based access and service providers with appropriate safeguards. Where information is processed outside the United Kingdom, we require an appropriate lawful transfer mechanism. No internet service can guarantee absolute security.
Contact
To exercise a privacy right or ask a question, email the address below. We may need to verify your identity before completing a request.
Contact
primerhomebarber@gmail.com